Responsible Gaming
Gambling Should Be Entertainment
At candycupcake.co.uk, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, never as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you start playing.
Age Verification
In the UK, you must be at least 18 years of age to gamble legally. We take age verification seriously and will request proof of identity and age during registration. By using Rolletto through candycupcake.co.uk, you confirm that you are 18 years of age or older.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate problem gambling:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to try to recover money
- Hiding gambling activity from family, friends, or partners
- Borrowing money or getting into debt to gamble
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, or personal relationships due to gambling
- Using gambling to escape problems or negative feelings
- Gambling with increasing amounts to achieve the same excitement
If you've experienced any of these signs, support is available.
Self-Help Tools
Rolletto and affiliated operators provide several tools to help you stay in control:
- Deposit Limits: Set a maximum amount of money you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose
- Reality Checks: Set reminders that pop up during gameplay to help you track time and spending
- Time-Out: Take a break from gambling for a set period without losing your account
- Self-Exclusion: Temporarily or permanently close your account if you need to stop gambling
Use these tools to maintain control over your gambling activity. You can adjust or activate these settings at any time through your account settings.
Support Organisations
If you need help, several organisations provide free, confidential support:
United Kingdom
- GamCare: Free counselling and support for problem gamblers. www.gamcare.org.uk | Telephone: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain. Register to exclude yourself from all licensed operators. www.gamstop.co.uk
- Gamblers Anonymous: A support group for people affected by problem gambling. Meetings and telephone support available.
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Get Help Today
If you think you may have a gambling problem, or if someone you know does, please reach out for help. Problem gambling is treatable, and support organisations are available 24/7 to provide confidential assistance at no cost.
Remember: Seeking help is a sign of strength, not weakness. The organisations listed above are staffed by trained professionals who understand problem gambling and can help you regain control.